Following our complaint letter in March 2017 the Transport Department has conducted their own surveys and concluded that the service problems are serious. This week, we held a meeting with the operator and Transport Department. The next step is for them to identify solutions which are technically feasible and acceptable to residents in both Pokfulam and Kennedy Road. We have asked them to respond within 2 months.
繼我們三月份去信運輸署投訴28號小巴脫班問題後,署方進行了班次調查確認情況嚴重。今個星期我們與營運商及署方會面跟進。運輸署及營運商正在尋求改善方案,並研究其可行性及方案能否得到薄扶林及堅尼地道居民的支持。我們要求署方兩個月內提出初步方案。
[2/4/2017]
Owing to the consistently poor service and management, we have lodged a complaint with the Transport Department with records of 45 lost trips and 20 buses skipping the Lower Baguio stops. We asked Transport Department to issue a final warning to the operator and to come up with a plan of actions to improve the services.
由於28號小巴服務持續欠佳,我們最近去信運輸署投訴並提供具體數據包括45次脫班及共20班車未有落下碧瑤。我們要求運輸署向營運商發出最後警告及交出改善服務的方案。